Terms of Sale of Digital Products

Last updated 07/10/2021

The below Terms and Conditions of Sale (terms of sale) set out the terms applicable to the sale of digital products and services via wendyaspland.com. By confirming your acceptance to these terms of sale and completing your purchase, you understand that you are entering into a legally binding agreement

Purchase of Digital Products and Services

These terms of sale (together with any relevant documents referred to in them and including our Website Terms and Conditions) set out the terms on which we supply any of the following products and services via wendyaspland.com (the site) to you:

  • digital downloads of pdf products to your computer or mobile device
  • digital downloads of video or audio products to your computer or mobile device
  • online courses via members.wendyaspland.com
  • digital downloads of supporting materials for online courses

At the point of purchase, you will be asked to confirm that you have read, understood and accept our terms of sale. You will not be able to make a purchase through our site unless confirmation is given. Please read these terms of sale carefully before ordering any products or services from our site. If you have any queries on these terms please contact us by emailing hello@wendyaspland.com before placing any order. By placing an order through our site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

 

Placing an Order

After placing an order for any product via our site, you will receive an on-screen message and e-mail from us acknowledging receipt and setting out the details of your order.

The contract for the purchase of any products will only be formed when you have agreed to these terms of sale, we have received payment in full for the product or service you are purchasing and we make the product available to you. We reserve the right, in our sole discretion to reject any order we receive.

Digital products and online courses will normally be available to download immediately upon purchase. There may be occasions when they are not available and we make no guarantee that any digital product or online course ordered will be made available immediately (for example, if the site is taken down for maintenance or there is another technical issue). In such cases, we will use our best endeavours to give you access to your downloadable digital products and online courses as soon as possible following your purchase.

Where we are unable to provide you with any digital products or online course that you have purchased, we will provide a complete refund. We will not be liable for our inability to fulfil a particular order from you.

 

Price and Payment

The price of any digital product will be as quoted on this site at the current time. We reserve the right to make certain products available only as part of a different purchase, for example, part of a 1:1 package.

Prices for digital products are liable to change at any time, but changes will not affect orders in respect of which we have already taken payment and made the download available.

Please note that some network/service providers may charge you an additional amount for downloading digital products to a mobile handset. We recommend that you contact your network/service provider to understand the nature and extent of any additional charges before downloading to a mobile device.  Note that overseas roaming charges may also apply. We will not be held liable for any such charges.

By providing the details of a credit or debit card or payment account to be debited, you confirm that you are authorised to purchase the digital products and that you have the permission of or are the holder of the credit or debit card, PayPal or other account being used to pay for the transaction. All card payments and cardholder details may be subject to validation checks carried out by us and/or the card issuer. If any validation checks are required, we will not be held liable for any delays or non-delivery nor are we obliged to.

In respect of validation checks and authorisation carried out by the card issuer, if the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery or any bank charges applied to you. We are not obliged to inform you of the reason for the refusal.

 

Refunds

You have the right to request a full refund within 14 days of the date of purchase by emailing me at wendy@wendyaspland.com or by using the form of cancellation annexed to these Terms at Annex 1. If you request a refund, I will reimburse to you all payments received from you in relation to the original purchase within 14 days after the date on which I was informed about your decision to cancel this contract; and

a)      notwithstanding the paragraph above, you agree that I may begin the supply of digital content, including online courses, before the end of the 14 days and you acknowledge that you will lose your cancellation rights in relation to such content.

 

Privacy

By purchasing products through our site you agree that we may store, process and use personal data collected from you for the purposes of processing/fulfilling your order only. We work with third parties to process your payment (for example, PayPal) and they will also have access to your personal data to enable them to help us process/fulfil your order only. More information on how we may store, process and use your personal data is contained in our Privacy Policy.

 

Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the site and the digital products and online courses you purchase. All of the digital products that are available for sale on our site are owned or controlled by our licensors, or us. Upon payment of the price for any of these digital products, we grant you a non-exclusive, non-transferable licence to

use the digital products for your own personal, non-commercial use. You shall not redistribute, transmit, assign, sell, commercially exploit, broadcast, modify, adapt, edit, sub-licence, rent, share, lend, or transfer any digital products that you purchase through this site.

 

Disclaimer

You are responsible for ensuring that you do not lose, destroy, or damage any digital product you purchase through this site.

You are responsible for ensuring that any hardware you use to download and/or access our products function correctly with this site. You acknowledge and agree that the provision of all these requirements is your responsibility and is at your own cost. We are not obliged to ensure that our products are compatible with every manufacturer of mobile handsets.

 

We do not guarantee the accuracy of the content of our digital products, and you are responsible for the way you use its content.

We shall not limit or exclude our liability for:

  • death or personal injury;
  • fraud or fraudulent misrepresentation; or
  • any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law.

We shall not be liable to you for any indirect, special or consequential loss or damage, including:

  • loss of profit;
  • loss of goodwill;
  • loss of savings; or
  • loss of contract.

We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statutes.

Although we try to ensure our digital products work seamlessly and without errors, we do not warrant that your use of the digital products will be uninterrupted.

We are not responsible for any loss or damage you may suffer resulting from any interruptions or although we will do our utmost to rectify any issues you encounter as soon as possible.

Any duty of care owed to you by us is owed to you alone and no duty of care is owed to any third party and we do not assume any responsibility to any third party in respect of the performance of our duties to you.

 

Events Outside Our Control

We will not be liable for any failure or delay to perform any of our obligations under a contract for a digital product that is caused by events outside our reasonable control.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

 

Complaints

If you have any questions or a complaint about the service provided by us please contact us.

 

Contact Us

You can contact us via email to wendy@wendyaspland.com or write to us at Unit 63295, PO Box 6945, London, W1A 6US

 

 ANNEX 1

CANCELLATION FORM

 

To WENDY ASPLAND wendy@wendyaspland.com

I hereby give notice that I cancel my contract of sale for the supply of the following services:

………………………………………………………………………………………………………………………………………

Ordered on ………………………………………………………………………………………………………

Name of consumer ………………………………………………………………………………………………………

Address of consumer ………………………………………………………………………………………………………

Signature of consumer ………………………………………………………………………………………………………

Date ………………………………………………………………………………………………………

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